INF 5 - Engineer Data Centre (1)
Employment Type: Permanent & Pensionable
Location: Lusaka Province
Closing Date: October 20, 2024
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Job Description
The Engineer Data Centre Infrastructure Administrator will maintain, monitor, secure and support the Cloud computing systems infrastructure of the Data Center. The officer will be in charge of systems provisioning for clients and ensuring effective resource utilization. He will also maintain, monitor, support and secure storage and cloud services.
Key Responsibilities
Cloud Services Provisioning
- Services provisioning on Cloud platforms provisioning
- Run software updates and patches on cloud platforms
- Implement cloud technologies and monitor their performance
- Provision Storage for Data Centre Clients.
- Support Data Centre clients on Storage requirements and backup services
- Server Decommissions: ensure that all server storage is cleaned up and reclaimed after a server has been decommissioned or migrated.
- Re-label SAN ports to show that they are no longer used postmigration.
- Maintain backups for all systems and client repositories
- Implement cloud technologies and monitor their performance
- Implement security for all network nodes
- Monitor the operations of network links
- Handle support calls and advise clients in customer friendly manner.
- Report on all matters affecting service quality
- Maintain an up-to-date schedule of the equipment in the datacenter
- Maintain data on Client Equipment and all required attributes
- Perform basic daily and weekly system health checks to ascertain system uptime.
- Ensure compliance to privacy and security standards at all times
- Monitor the operations of servers, storage and other client nodes in order to ensure a high service uptime as per SLA metrics.
- Update the incident management system with appropriate information whenever any incident occurs.
- Resolve any relevant incidents
- Provide periodical reports for all operations
Minimum Qualifications
- Bachelor’s Degree in InformationTechnology, Computer Science or related Field
- Member of ICTAZ
Key Competencies and Skills
- Good knowledge of Cloud Computing
- Good knowledge of Storage Administration
- Has extensive technical knowledge in data center operations
- Applies broader knowledge of standards to work assignments
- Enhances his/her technical knowledge through continuous learning
- Identifies problems/issues.
- Strength in network inspections and cable management
- Solves non-routine problems by independently applying judgment to established analysis and standard approaches.
- Integrates/evaluates multiple factors to develop creative practical solutions.
- People Skills
- Project Management
- Communication skills
Years of Experience Required
Minimum of three (3) years of informationtechnology experience with a focus on networks and Storage administration
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