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INF 5 - Risk Officer-Sustainability and Risk Management (1)

Employment Type: Permanent & Pensionable
Location: Lusaka Province
Closing Date: February 06, 2026
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Job Description

The Risk Officer-Sustainability and Risk Management is responsible for developing, monitoring, and enhancing Infratel’s Environmental, Social, and Governance (ESG) risk management framework. The role ensures that ESG risks are identified, assessed, monitored, and reported in alignment with INFRATEL’s strategy, regulatory requirements, International Financial Reporting Standards (IFRS S1 and S2), Task Force on Climate-related Financial Disclosures (TFCD), sustainability commitments, and international best practices. The position supports the integration of ESG considerations into enterprise risk management, promotes responsible business conduct, and contributes to sustainable value creation.

Reports To : Senior Risk Officer (SRO)

Key Responsibilities

ESG Risk Identification and Assessment
  • Conduct periodic ESG risk assessments across all business units, including environmental impact, health & safety, community relations, governance practices, ethics, corruption risks, and climate-related risks.
  • Assess ESG-related regulatory changes and emerging trends and analyse their implications for Infratel’s operations, compliance, and long-term sustainability.
  • Maintain and update the ESG risk register in alignment with the Enterprise Risk Management Framework (ERM).
ESG Risk Monitoring, Controls and Mitigation
  • Support development and implementation of ESG risk controls, policies, procedures, and mitigation plans.
  • Evaluate operational processes (energy use, waste management, occupational safety, security, supplier practices, social engagement) for adequacy of ESG risk controls.
  • Track key ESG performance indicators (KPIs) and sustainability metrics including climate risk indicators, carbon emissions, energy efficiency, and social governance benchmarks.
  • Monitor supplier and contractor adherence to ESG standards and recommend improvement actions.
ESG Reporting & Compliance
  • Prepare periodic ESG risk reports for the review by Senior Risk Officer and Head Internal Audit & Risk before submission to the Executive Management, Board Risk & Audit Committees, and regulators.
  • Support preparation of the annual Sustainability Report aligned to Global Reporting Initiatives Standards (GRIs), IFRS S1 & S2, SDGs, and national regulatory requirements.
  • Coordinate ESG data collection and quality assurance across departments (information systems, technical, commercial, human capital, supply chain, finance).
  • Ensure compliance with relevant laws, regulations, and corporate governance codes affecting ESG (ZEMA, ZICTA, Green Act of 2024, Labour Laws, Public Procurement Act, Anti-Corruption Act, etc.).
Stakeholder Engagement & Capacity Building
  • Provide ESG-related guidance to Management, departments and project teams to ensure integration of ESG considerations in planning and execution.
  • Conduct ESG awareness sessions and capacity-building workshops for staff, vendors and managed service partners.
  • Support development of sustainability and ESG controls across the organization.
  • Collaborate with sector players with regards implementing ESG such as ZICTA, Bank of Zambia, United Nations, Ministry of Green Economy, the Industrial Development Corporation and other telecommunications infrastructure and mobile network providers.
  • Hold and facility roundtable meetings with all stakeholders in liaison with Commercial department.
  • Write project and grant proposals to support Infratel ESG initiatives. Engage with the Sustainability Committee on matters of ESG risk framework.
ESG Strategy Support
  • Assist in implementing Infratel’s sustainability strategy, including climate action, energy efficiency, digital inclusion, and community impact initiatives.
  • Participate in cross-functional committees to integrate ESG risks into corporate planning, strategic reviews, and investment decisions.
  • Support Environmental and Social Impact Assessments (ESIAs) for new infrastructure projects.
  • Provide input in the strategic development of the company.
Audit Support
  • Provide ESG insights, documentation, and analytics during internal audit engagements related to compliance, environment, health & safety, and governance.
  • Assist the Senior Risk Officer in identifying ESG audit priorities and continuous improvement opportunities.
  • Coordinate the audit process around ESG with all stakeholders
Key Performance Indicators
  • Complete the ESG Risk Register completeness and accuracy.
  • Quality and timeliness of ESG monthly and quarterly risk reporting.
  • Compliance with ESG regulations, frameworks, and internal policies.
  • Accuracy and reliability of ESG data and KPIs.
  • Successful implementation of ESG controls and mitigation plans.
  • Stakeholder satisfaction and level of ESG awareness.
  • Contribution to annual Sustainability Report and audits.
  • Support the process of integrated reporting.
Working Relationships 
Internal 
  • Senior Risk Officer
  • Head – Internal Audit and Risk
  • All departments
  • Sustainability Committee.
External 
  • Regulators: ZEMA, ZICTA, Ministry of Green Economy, Bank of Zambia, Mobile Networks Operators, Local Councils, IDC.
  • External Auditors & Consultants
  • Community and project stakeholders
  • Suppliers & Contractors
Decision-Making Authority 
  • Provides recommendations on ESG risk mitigation and control improvements to the supervisor and HOD and Sustainability Committee.
  • Validates ESG data for reporting purposes.
  • Advises management on compliance, sustainability risks, and policy improvements. (Final decisions rest with Senior Risk Officer and Head – Internal Audit & Risk.)
  • Bachelor’s degree in risk management, Environmental Science, Sustainability, Accountancy or Business Administration 
  • Must have ACCA, CIMA, ZICA or Professional certification in ESG.
  • ISO 14001 Environmental Management Systems
  • ISO 45001 Occupational Health & Safety
  • ESG/Sustainability certifications
  • Risk management certifications
  • Corporate Governance or Compliance Certifications
  • Experience in telecommunications, infrastructure, ICT, Data centre, or similar industries is desirable.
  • Exposure to ESG integrating reporting frameworks and sustainability data analytics is a must.
  • Strong knowledge of ESG reporting standards (GRI, TCFD, ISSB, SASB, UN SDGs).
  • Understanding of enterprise risk management frameworks (ISO 31000, COSO ERM).
  • Application of the Green act of 2024 and Carbon credit.
  • IFRS S1 – General requirements on financial disclosures and,
  • IFRS S2 – Climate related disclosures.
  • Knowledge of environmental and social impact regulations.
  • Data analytics and ability to interpret ESG metrics or KRIs.
  • Proficiency in MS Office (Excel, Power BI, Word, PowerPoint).
  • Understanding of telecom infrastructure operations and ESG impacts. 
  • Good communication skills.
  • High integrity, confidentiality, and ethical conduct.
  • Strong analytical and problem-solving skills.
  • Good communication and stakeholder engagement skills.
  • Ability to work independently and meet strict reporting deadlines.
  • Attention to detail and quality assurance mindset.
  • Teamwork and ability to collaborate across departments.
  • Minimum 3 years’ experience in risk management, sustainability, ESG reporting, compliance, environmental management, external or internal audit.

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