INF 4 - Senior Risk Officer (1)
Job Description
The Senior Risk Officer is a strategic and operational partner of the business responsible for driving Enterprise Risk Management (ERM) maturity across Infratel Corporation Ltd. This role is pivotal in ensuring robust frameworks are in place for operational, technological, sustainability (ESG), artificial intelligence (AI) safe adoption and emerging risks, with a specific focus on the data centre, finance, revenue assurance and telecommunications business lines.
The incumbent will be instrumental in embedding AI risk governance, sustainability (ESG) risk frameworks, Business Continuity Management (BCM), agile risk management and predictive risk modelling into the organization's operations. The role requires delivering actionable Key Risk Indicators (KRIs), ensuring compliance with a complex regulatory environment, overseeing risks associated with third-party operations, technology, and strategic risk assessments in a very fast paced environment. The ultimate goal is to transform risk management from a reactive function to a proactive, data-driven and strategic advantage that supports sustainable business growth with predictive capabilities.
Key Responsibilities
- Support the development and implementation of risk management plans, strategies, policies, frameworks, and procedures aligned to corporate objectives.
- Coordinate the Risk and Control Self-Assessment (RCSA) process and maintain the enterprise risk register.
- Monitor, analyze, and report on Key Risk Indicators (KRIs), emerging risks, and risk trends, ensuring timely implementation of mitigation measures.
- Conduct risk assessments, scenario analyses, stress testing, and predictive risk analytics across operational, financial, technology, cyber, and strategic risk areas.
- Support the implementation and monitoring of AI governance, fraud risk management, and third-party risk assessment frameworks.
- Coordinate business continuity and disaster recovery activities, including Business Impact Assessments (BIA), testing exercises, and monitoring of corrective action plans.
- Develop and maintain risk dashboards and management reports to support decision-making and risk oversight.
- Ensure compliance with applicable risk management standards, regulatory requirements, and internal governance frameworks.
- Assist in the development, review, and implementation of risk-related policies, including anti-fraud, whistleblowing, and conflict-of-interest policies.
- Integrate Environmental, Social, and Governance (ESG) risks into the risk management framework and support sustainability reporting initiatives.
- Liaise with Internal Audit, Compliance, Information Security, business units, regulators, and other stakeholders to strengthen risk management practices.
- Provide timely, accurate, and insightful risk reports to management and relevant governance committees.
- Support and mentor junior risk staff while fostering a strong risk-aware culture across the organization.
Minimum Qualifications
- Full Grade 12 Certificate
- Minimum bachelor’s degree in risk management,Accounting, Mathematics, economics, Data Science, computer science,telecommunications, CIMA, ACCA, CA Zambia or any business-related degree.
- A master’s degree or MBA is a distinct advantage.
- Must have a certification either in riskmanagement, Sustainability (ESG) or business continuity and crisis managementfrom a reputable institution.
- Certification in Data analytics, machine learning,advanced excel, financial modelling and power BI are a distinct advantage.
- Must have ZAQA certifiedcertificates
Key Competencies and Skills
Extensive technical knowledge of EnterpriseRisk Management (ERM), Sustainability (ESG) and Business Continuity Management(BCM) principles and best practices.
- Deep understanding of risks specific to thetelecommunications, Financial and data Centre industry (e.g., network security,uptime, physical security, regulatory compliance).
- Strong knowledge of ArtificialIntelligence/Machine Learning risks, including ethical considerations, modelrisk, and relevant governance frameworks.
- Solid understanding of ESG principles andtheir application to corporate risk management (e.g., TCFD, GRI).
- Good knowledge of various IT governance andsecurity frameworks such as COBIT 5, ISO 27001, and NIST.
- Good knowledge of IT Disaster Recoveryprocesses and data Centre operations.
- Good knowledge of accounting standards andfinancial related risks
- Excellent analytical and problem-solvingskills, with the ability to translate complex data into actionable insights.
- Strong project management skills, with theability to manage multiple initiatives and deliver against SMART objectives.
- Exceptional leadership, collaboration, andteam-building skills.
- Strong oral and written communicationskills, including the ability to present complex risk information to seniormanagement and the Board.
- Excellent interpersonal skills andprofessional diplomacy.
- Strong business acumen and strategicthinking.
- Advanced Excel, power BI user and abilityto work with a developing risk management software.
- Logical thinking and problem solving
- Highly proven ethical conduct and free fromcriminal record; and
- Attention to detail with tenacity foridentifying the root cause of audit findings
- Uphold strong professional and ethicalvalues which include confidentiality, integrity, professional due care and competence.
- Very passionate about risk management,business continuity management and ESG with a very positive attitude towardsprofessional growth.
- Self-driven and ability to work withminimum supervision in a fast-paced environment.
Years of Experience Required
- Member of theInstitute of Risk Management in Zambia (IRMZA) or an equivalent professionalbody.
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